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6.01.2009

FAQ

When should I placed my order?
A. As soon as you want, I recommend two weeks prior your event.



What methods of payment do you accept?
A. Only cash or Pay Pal payment



When should I pay for my order?
A. I require a 50% deposit at the time of ordering. The remaining balance is due at the time of delivery or pick up. Make sure you have the remaining balance in cash, since I DO NOT TAKE CHECKS.
I will not leave your order if final payment is not made, sorry!
Other wise you can pay the remaining balance the day before with Pay Pal.


Do you offer delivery?
A.Delivery is available with a charge, which are based upon distance to the delivery location. All pick ups and deliveries are scheduled with each client.
***Please keep in mind that I can't be responsible for cake orders left with other than the client.



Can I make a change to my order?
A. All my cakes are custom made, some of the decorations have to be made weeks in advance. If you want to change color or cake size you can do so, as long as you let me know a week in advance.



Can I give you my own cake design?
A. Sure!

Can you copy a cake from a picture?
A. I rather come up with my own design, if you have a cake that you really like we can use it as inspiration but I do have to add my own style to it.

Can you make allergen free cakes/cookies?
A. No and I can't accommodate a request. All my products come in contact with milk, nuts, whole eggs or other allergens that may cause allergic reactions.
If you are concern about an allergy, PLEASE TO NOT PLACE AN ORDER WITH ME.


Thank you


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I do appreciate all your comments but if you are inquiry about a cake or have any questions relating to an order, please email me directly at
castrokm@hotmail.com instead of leaving it here.
Thank you!

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